Terms & Conditions

Last updated: 2026-09-29. These terms govern all purchases from sigsten.org (the "shop"). Swiss law applies; mandatory consumer protection rights of your country of residence remain unaffected.

1 · Scope

sigsten.org sells DRM-free digital audiobooks and software as downloadable files. By placing an order you accept these terms. The language of the contract is English; the German or French text may be provided on request.

2 · Contract formation

Your order is an offer to purchase. The contract is formed when we accept it — with automatic acceptance at the moment of confirmed payment for online payment orders, or with our confirmation e-mail for invoice orders. In case of obvious pricing errors on the shop pages we may cancel and fully refund an order.

3 · Payment

Online payments are processed by Stripe Payments Europe Ltd. — cards (Visa, Mastercard, Amex), one-tap wallets (Apple Pay / Google Pay, Link, Amazon Pay), TWINT (CHF orders), PayPal, Klarna and local bank methods where available. Alternatively, payment against invoice by bank transfer is possible. Prices are stated in your local currency (USD, EUR or CHF) and include all taxes applicable to us; as a small business without VAT registration (art. 37 DGSR) we do not charge VAT.

4 · Delivery

Delivery is digital and immediate: after confirmed payment you receive a personal download link on screen and by e-mail. The link can be used up to 5 times (interrupted transfers do not count) and remains valid for 90 days after payment; it is re-activatable on request (e.g. for a new device) at no cost via info@sigsten.org. Audiobooks are delivered as MP3/M4B files; software as a ZIP archive with installer and README. Audiobook downloads are prepared individually for you: an inaudible watermark identifying your order is embedded in the audio, so files shared publicly can be traced back to the purchase — this is not DRM and playback is never restricted.

5 · Right of withdrawal

Swiss consumers: Swiss law grants no statutory right of withdrawal for consumers. As a goodwill gesture, we refund orders cancelled before the download link has been used, via info@sigsten.org.

EU/EEA consumers: the 14-day statutory withdrawal right of your local law applies. For digital content this right lapses once delivery has started with your explicit consent — which you give by confirming the corresponding checkbox before ordering. You may withdraw free of charge before the first download via info@sigsten.org.

6 · License and permitted use

6.1 Audiobooks

You receive a perpetual, non-exclusive, non-transferable license for personal, private use of the audiobook: listen on any number of your own devices, keep backup copies. Commercial use, public performance, redistribution, resale and sharing of the files or download link with third parties are not permitted. The works themselves (public-domain texts) are free of copyright; the recordings and their arrangement are protected.

6.2 Software

You receive a perpetual, non-exclusive, non-transferable license to install and use the software version delivered, on the number of systems stated on the product page (default: one machine per license purchased), for the purpose stated on the product page (including commercial use within your own business). You may keep backup copies. You may not: redistribute, resell, sublicense or publish the software or your license key(s); reverse engineer it except where such restriction is prohibited by mandatory law; or use it to build a competing product. Minor updates and bug fixes are included; major version upgrades may be offered separately. The software is provided "as is" — see section 7.

7 · Warranty and liability

We warrant that the delivered files work as described. If a file is defective, contact info@sigsten.org — we replace it immediately. Liability beyond that is limited to the purchase price, to the extent permitted by law. Liability for indirect damages, data loss or consequential damages caused by software is excluded to the extent permitted by law. Nothing here limits statutory rights you may have as a consumer.

8 · Data protection

See our Privacy Policy. We store only the order data necessary to process your order and meet legal accounting requirements (10 years, OR/DBG).

9 · Governing law and jurisdiction

Swiss law applies. For consumers with domicile in Switzerland or the EU/EEA, the courts and mandatory protections at the consumer's domicile remain competent/applicable. Business customers agree to the jurisdiction of the courts of Canton Valais, Switzerland.

10 · Amendments and contact

We may amend these terms for future orders; the version at the time of your order applies to you. Questions and complaints: info@sigsten.org. EU consumers may also use the EU Online Dispute Resolution platform: ec.europa.eu/consumers/odr.